30-year paper system forced health departments to drive 200+ miles monthly collecting retailer forms. Fuel waste, time sink, high turnover at retailers killing consistency.
Designed digital reporting system:
Designed simple signage for customer instructions
Customer dropping off used oil scans QR → 30 seconds data entry
Dashboard of results for staff and local health departments
Created 5-minute training video for high-turnover retail staff
Piloted successfully; 1-2 counties adopted, others converting
Created UsedOil.utah.gov with instructions for finding a collection center on map with used oil drop of requirements
Signage
Digital form
UsedOil.utah.gov