Digital Strategist | Government Communications
Decade making environmental government human-centered.
I solve the "real meat" of government work: broken processes, confusing websites, programs that don't reach people. I'm the person colleagues call when something needs to actually work for real humans.
"Clarity is kindness" — I humanize large institutions so the public can use what we build without a translator.
Currently relocating to Washington State.
WordPress
Adobe Creative Suite (Illustrator, InDesign, Photoshop, Premiere)
GA4
WCAG/ADA
Asana
Canva
AI Workflows
Mailchimp
QR Systems
STRATEGIC
Project management
Website architecture (1,000+ pages)
Service design
Executive coaching
Legislative storytelling
Cultural research (Tribal/Spanish-speaking)
EJ FOCUS
Print-first Tribal outreach
High-pollution/low-income targeting
Language translation prioritized
Listening session frameworks
Talk to subject-matter experts
Talk to stakeholders
Research target audience, their community, their perspective
Find where people get stuck, public and staff
Research similar problem/project across agencies, nationally, world
Step back and ask what we are really trying to do and why
Boil things down
Ask "why?" five times
Make sure we're not designing a band-aid
3. Design the fix
Demo the mockups
Get stakeholder buy-in
Build durable systems
Stand up the deliverables
Create feedback loops
Design and train staff on review process and lifecycle by creating documentation or training
Measure success